Delete your account
If you are a delivery executive using the Spring Health Executive app, you can ask us to delete your
account and the personal data linked to it at any time.

How to request deletion
1. Send an email to info@springhealth.in from the email address you registered with.
2. Use the subject line “Delete my account”.
3. Include your full name and the phone number on your account.
We may contact you to confirm the request is genuine before acting on it. You can also ask your
supervisor to raise the request on your behalf.
We will process your request within 30 days and confirm by email once it is done. After deletion you
will no longer be able to sign in to the app.

What we delete
• Your login account and password
• Your name, email address and phone number
• The route (location points) recorded from your phone during your shifts

What we keep, and for how long
Some records are part of Spring Health’s business and tax accounts and must be kept even after your
account is deleted:
• Delivery records (what was delivered, to which customer, when, and where)
• Payment records and bills
• Notes you entered on deliveries or payments
These records are kept for up to 3 years to meet accounting and tax requirements. Where possible,
they will no longer be linked to your name.

Questions
For anything else about your data, see our Privacy Policy or write to info@springhealth.in.